Privacy Policy
Last updated: 01/12/2025
At Brodzig’s Dog Training, we are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK GDPR and the Data Protection Act 2018.
1. Who We Are
Brodzig’s Dog Training
OFFICE NO. 20
Jubilee Close, Weymouth
DT4 7BS
Email: info@brodzigsdogtraining.com
Phone: 07379144452
We act as the Data Controller, meaning we determine how your personal information is used.
2. Personal Data We Collect
We may collect the following information when you use our website, contact us, or book our services:
2.1 Personal Details
- Full name
- Address
- Phone number
2.2 Dog Information
- Dog’s name
- Breed, age, and sex
- Behaviour and training history
- Medical or behavioural notes relevant to training
2.3 Payment Information
- Payment confirmations (via third-party providers)
- We do not store card details on our systems.
2.4 Website Data
- IP address
- Browser type and device information
- Cookies and usage data (see Cookie Policy)
3. How We Use Your Information
We use your information to:
- Provide and manage training and behaviour services
- Process bookings and payments
- Communicate with you about appointments or updates
- Send training notes, follow-ups, or resources
- Improve our services and website
- Comply with legal or insurance obligations
We will only use your data when we have a lawful basis, such as contract performance, legitimate interest, consent, or legal obligation.
4. Marketing Communications
We may send you occasional updates or relevant information if you have opted in.
You can unsubscribe at any time by clicking “unsubscribe” or contacting us directly.
5. Sharing Your Data
We do not sell or share your data with third parties for marketing.
We may share data only with:
- Payment processors (e.g., Stripe, PayPal)
- Booking platforms
- Insurance or legal advisors (if required for claims or safety)
- Professional behaviourists or vets (only with your consent)
All third-party partners comply with UK GDPR requirements.
6. Data Storage & Security
- Your data is stored securely on encrypted systems.
- Access is restricted to authorised staff only.
- We use secure, GDPR-compliant platforms for bookings and communications.
We take reasonable technical and organisational measures to protect your information.
7. Data Retention
We keep your data only as long as necessary:
- Client training records: up to 6 years (insurance requirement)
- Email enquiries: up to 12 months
- Website data (cookies): see Cookie Policy
After this period, data is securely deleted.
8. Your Rights Under UK GDPR
You have the right to:
- Request a copy of the personal data we hold
- Correct inaccurate or incomplete information
- Request deletion of your data (in certain circumstances)
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
To exercise your rights, contact us at: bryonyjbrodzig@gmail.com
9. Cookies
Our website uses cookies to improve user experience, analyse traffic, and support essential functions.
For full details, see our Cookie Policy.
10. Links to Other Websites
Our website may contain links to external websites.
We are not responsible for their privacy practices or content.
11. Children’s Data
We do not knowingly collect data from individuals under 16 without parental consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
13. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact:
Brodzig’s Dog Training
Email:info@brodzigsdogtraining.com